Platform operators

Making Voluntary Contributions

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Getting started as a platform operator

Know the definition and obligations of a platform operator.

Four employees depicting a diverse age range, race, and industry



Start making CPF contributions for your platform workers

Step 1: Onboarding for new platform operators (one-time set up)

Set up interface for monthly query of platform workers' opt-in status

 


Apply for platform operator CPF Submission Number (CSN) 



Set up Direct Debit Arrangement







Step 2: Monthly opt-in query of platform workers’ opt-in status

Determine the opt-in status of your platform workers






Step 3: Calculation of platform workers’ CPF contributions

Determine the applicable CPF contribution rates for your platform workers 


Apply the CPF contribution rates on your platform workers’ net earnings





Step 4: Submission of platform workers’ CPF contributions

How to submit CPF contributions via CPF EZPay

 


Step 5: Erroneous submission of platform workers’ CPF contribution

How to apply for a refund or adjustment of CPF contributions