Getting started as a platform operator
Know the definition and obligations of a platform operator.
Start making CPF contributions for your platform workers
Step 1: Onboarding for new platform operators (one-time set up)
Set up interface for monthly query of platform workers' opt-in status
Apply for platform operator CPF Submission Number (CSN)
Set up Direct Debit Arrangement
Step 2: Monthly opt-in query of platform workers’ opt-in status
Determine the opt-in status of your platform workers
Step 3: Calculation of platform workers’ CPF contributions
Determine the applicable CPF contribution rates for your platform workers
Apply the CPF contribution rates on your platform workers’ net earnings
Step 4: Submission of platform workers’ CPF contributions
How to submit CPF contributions via CPF EZPay
Step 5: Erroneous submission of platform workers’ CPF contribution
How to apply for a refund or adjustment of CPF contributions