Platform operators

Platform operators are companies that:

• Have an agreement with users to provide ride hail or delivery services to the users;

• Use data to automate decision making relating to platform workers, in areas such as task assignment and how much platform workers are paid per task; and 

• Impose rules, requirements or prohibitions on platform workers.

You are required to notify MOM if you meet the definition of a platform operator. 

Find out more about MOM's mandatory notification

Not sure if you are a platform operator?

Use MOM's self-assessment checklist

As a platform operator, you are required to make prompt and accurate CPF contributions for your Singapore Citizen or Permanent Resident platform workers every month. 

You are responsible for deducting the platform worker share of CPF contributions from your platform workers’ earnings as and when they are earned and submit them to CPF Board, together with the platform operator’s share of CPF contributions. 

Failure to submit the CPF contributions by the 14th of the following month (or the next working day if the 14th falls on a weekend or public holiday) will result in enforcement action.