Asia 200 Digital Leaders Awards
- Visionary award to DCE(IDS) Ng Hock Keong
- Change-Maker award to DCE/CIO(SVC) Wong Yan Jun
CIO100 ASEAN Awards 2023
- Top 100 Technology Leaders in Asean & Hong Kong to DCE(IDS) Ng Hock Keong
- Team of the Year – Talent to Team IDS
Comms Excellence Award 2023
- Statutory Boards & Department for Every Purpose needs a plan, C.P.F : Community Paying it Forward movement and Let's Talk CPF by CPF Board
Contact Centre Asia Pacific Awards 2023
- Employee Engagement – Gold to CPFB
Contact Centre Association of Singapore (CCAS) Contact Centre Awards 2023
- [Corporate] Best Place to Work – Gold to CPFB
- [Corporate] Best In-house Contact Centre (20 to 100 seats) – Gold to CPFB
- [Special] Best Customer Experience Delivered (Rejected Appeals Management Protocol) – Gold to CPFB
- [Individual] Best Contact Centre Trainer – Gold to Noor Afizah
- [Individual] Best Contact Centre Customer Service Professional (20 to 100 seats) – Bronze to Evie Ng
Digital Services Awards 2023
- Most Popular Informational Website (Government) for CPF website
- Best Accessibility for CPF website
- Best Search Engine Optimisation (SEO) for CPF website
Enabling Mark Awards 2023
- Enabling Mark (Gold) to CPFB
MARKIES Awards 2023
- Gold Award for Most Creative – Government Sector / Non-Profit Marketing for Retirement Planning Campaign 2021
- Gold in Most Effective Use – Integrated Media for Retirement Planning Campaign 2021
Minister for Manpower Awards 2023
- Citizen Engagement Award for C.P.F : Community Paying It Forward Movement
- One Public Service Award for Customer-centric disbursement of social transfers with operational efficiency and agility
- Service Delivery Excellence Award for Transformation of CPF digital shopfront
Public Sector Transformation (PST) Awards 2023
- Service Delivery Excellence Award for Interacting with Citizens as “One Public Service"
- Citizen Engagement Excellence Award for Co-Creating Stronger Protections for Platform Workers
- Exemplary Service Excellence Award to Nurfarah Ain Saadon and
- Paul Shi Dinglie
- Exemplary SkillsFuture @ Public Service Award to Gayatri Kalleychelbon and Soh Lam Soon
- Star Partner Award for GovCash - Solving Last Mile Challenges Paying to the Unbanked Citizens
Singapore 100 Women in Tech 2023
- D(CSO)Lee Shu Ping
Singapore Good Design 2023
- Experience Design Category for Transformation of Tampines and Woodlands Service Center
Tech Leader Awards 2023
- Digital Achiever (Individual) Award to DCE(IDS) Ng Hock Keong
Techblazer Award
- Best Adoption (Public Sector) for GovCash - Face Verification Technology, APIs and ATMs
Champions of Good
- CPFB
CX Asia Excellence Awards 2022
- Best Contact Centre – Silver to CPFB
- Best Customer Experience Team – Silver to CPFB
Digital Services Awards 2022
- Best Usability – Accessibility for CPF website
- Most Popular Informational Service for CPF website
- Best Accessibility for CPF website
Fire Safety Award
- Fire Safety Excellence Award to CPF Tampines Building
- Fire Safety Excellence Award to CPF Bishan Building
- Fire Safety Award to CPF Jurong Building
- Fire Safety Excellence Award to CPF Novena
Green Mark Certificate
- CPF Novena
MARKies Awards 2022
- Gold Award for Most Creative Use (Social Media) for #YouGrillWeSpill Campaign
- Gold Award for Most Creative Use (Influencers & Key Opinion Leaders) for #YouGrillWeSpill Campaign
- Silver Award for Most Creative Use (Content Marketing) for #YouGrillWeSpill Campaign
- Gold Award for Most Effective Use (Government Sector and Non-Profit Marketing 2020) for Be Reaedy with CPF / CPF planner
National Award 2022
- President’s Certificate of Commendation to PSD-CPFB COVID-19 Call Centre Team
- The Public Administration Medal - Bronze to Maple Chang and Sandy Yap
- Commendation Medal to Stephanie Lim
Public Sector Transformation (PST) Awards 2022
- Transformative Agency of the Year Award to CPFB
- One Public Service Award to PSD-CPFB COVID-19 Call Centre Team and S3D – One Client View
- Exemplary Leader Award to Ms Stephanie Lim, Head (Call Centre)
Red Dot Award 2022
- Red Dot Distinction: Brands & Communication Design 2022 to CPF Mobile
Singapore Good Design (SG Mark) 2022
- SG MARK Gold for Experience Design to CPFB Members Platform Reimagined