Learn how you can get reimbursed for medical expenses.
Understanding the reimbursement process
Understanding the reimbursement process
Who should reimburse you?
Responsible parties
Third parties who have a contractual obligation (e.g. your insurer/employer) are required to reimburse your MediSave and MediShield Life used for your medical expenses.
Apply for MediSave and/or MediShield Life reimbursement
Documents
You will need to submit relevant documents such as the finalised medical bill, Healthcare payments and claims statement and/or MediSave transaction statement to your employer or insurer, before they can reimburse your MediSave or MediShield Life.
If you are an employer or insurer looking to submit MediSave and MediShield Life reimbursements for your employees, you can do so through the link below.
If you had used a combination of cash, MediSave and MediShield Life
The order in which employer or insurer should reimburse you is:
To you, for any cash you’ve paid
To your MediSave, for any amount deducted
Any payout made from your MediSave-approved Integrated Shield Plan or MediShield Life.
If you used only MediSave or MediShield Life:
Reimbursement will be made to your MediSave or MediShield Life. Your employer or insurer cannot pay you in cash for the part of your medical bill that you paid using your own MediSave or MediShield Life.
What else do you need for MediSave or MediShield Life reimbursement?
Hospital Registration Number (HRN)
Your HRN is a 13-character alphanumeric registration number, eg: 522016A02Ql6E.
This is especially useful for your employer or insurer because it helps them to identify the specific claim you are reimbursing for.
You can find it under your "Healthcare payments and claims" statement, which is available in your Healthcare dashboard.